Our Services

servicesOur services have different functions, but one goal: to help you be better at whatever you do. Here are some of the ways we help our clients.

 

Pre-Election Planning Survey

We’ve helped our clients raise more than $7.1 billion in new taxes by starting with pre-election telephone surveys that identify exactly what patrons want, what they don’t want and what they are willing to pay. >>>

Parents of Alumni Program

After the students in the senior class graduate from your district are you still talking to the parents of those alumni? If not, you should be. Parents of alumni represent one of the greatest untapped resources for a school district. >>>

Strategic Planning

The most important part of any strategic plan is “buy in.” If your patrons don’t get on board, the best plan is destined to fail. Our process insures all stakeholders have a voice in the planning process and are kept informed throughout implementation.

State of the District Survey

Are the perceptions of your internal and external stakeholders what you want or hope to be? This survey provides a snapshot of the district’s “brand” by listening to the voices of the patrons.

Communications Audit

It’s not enough to know what you’re saying; you must know what people are hearing. Let us take a deep dive into your communications to identify key themes to improve your communication effectiveness.

Climate Studies

Sometimes the most important audience is the one you hear the least from—your staff and other internal stakeholders. We can conduct confidential, third-party research that gives insights into what’s really going on inside your organization.

Post-loss Survey

For weeks you educated your patrons on your ballot issue. Election Day arrives and the tax initiative does not pass. Your next step: work with us to conduct research with voters to find out what didn’t click.

Citizens Advisory Committees

Nothing is more ubiquitous or more powerful than word-of-mouth communications. It’s the number one source of information your patrons rely on. We can offer the structure and guidance to help create an effective citizens advisory committee.

Community Branding

Your community has a brand and understanding how people perceive your community’s brand is critical. Our approach begins with the school district—it is the cornerstone of a community’s brand. >>>

Annual Planning Survey

When was the last time your organization or school district asked for the opinions of your patrons? An annual planning survey is a constant stream of patron input that is invaluable in helping your organization or district represent the interest of the 80 percent of patrons you never see or meet.

Campaign Management “In A Box”

Your school district is heading to the ballot box for a referendum, and it’s time to run a campaign. We have an “In A Box” campaign service to get you started.

Student Exit Survey

Nobody knows the inner workings of your school district better than students. They live the vision every day. Student exit surveys give you an invaluable tool for insight you won’t get anywhere else.

Stakeholder Engagement

From focus groups to online surveys to key opinion leader interviews, we can help you engage with your constituents through one or more of these methods. The end result—you will hear the “voice of your customer.”

Visit Our Work to see examples of projects completed in each of these areas.