Monthly Archive for: ‘October, 2018’

  • Find out what stakeholders are really hearing about your district

    Even the most seasoned communications professional knows that once a message leaves the sender, how it is interpreted is up those in the targeted audience. School district communicators have it doubly hard, because messages are coming from the district, and from individual schools and teachers. 

    Finding out where messages sent out (in print, electronically or via social media) align with what is being heard – and where they don’t – can help a school district better pinpoint how to adjust its communications to make more consistent, positive connections with stakeholders that are important to its success.

    Patron Insight’s approach to such a project is a comprehensive, diagnostic process called a Communications Audit.

    We begin with a review of a representative sample of outbound communications for the previous 18 months to two years, looking for themes in what the district and its schools are saying.

    We interview the Board, the superintendent and all members of the Cabinet to find out what messages they believe are most important. Then, using a variety of methods, we ask stakeholders what they hear most often.

    Our report details key findings and makes recommendations to close any “gaps” among what is being said, what the district would like to say, and what is being heard. Check out a report sample on our website.

  • Be ready. Don’t get PAC’d

    We’ve had great school district clients who have seen the ugly effects of outside influences and money on bond issue elections.

    These districts – which did their diligence in facility planning, community conversations and structuring of their bond – had proposals that would solve problems, some with new construction and expansion, security enhancements, and renovations, for example. The price tags were reasonable but not pocket change. The general mood among the campaign committees was cautiously optimistic.

    All of this can change with the arrival of a last-minute, well-funded attack campaign from the opposition, political action committees, best known as PACs.

    Their goal is to scare, and they know just how to do it – by carpet-bombing the community with simple, frightening messages that breed mistrust and take the community’s eyes off who would benefit from passage of the proposal.

    Don’t let a PAC get the best of your school bond election. Consider these tips to be prepared:

    • Have your ear to the ground. Listen/monitor for opposition at public forums and on social media and read all news coverage about your campaign.
    • Plan a “Just the Facts” campaign to counteract the PAC. This could include newspaper ads, radio ads, social media posts and direct mail. Create these items in advance, so everything is ready to go, if needed.
    • Engage in direct dialogue with known agitators; this is a good counter strategy.
    • Raise the budget in advance to support the “Just the Facts” campaign. This is typically an activity by the citizen’s “vote, yes” committe.

    Patron Insight provides election campaign consultation. Let us help you plan for a potential PAC.


    Kansas City Kansas Public Schools ran a successful bond
    election in fall 2016. In preparation for potential opposition,
    with the help of Patron Insight, the district created a simple
    “Just the Facts” campaign. Fortunately, the campaign
    wasn’t needed.